PRIVACY POLICY
Last updated: May 2026
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ABOUT COTTON SKY LAB
Cotton Sky Lab is an independent apparel brand built around original design. Our shop is the heart of everything we do — we conceive, design, and release exclusive made-to-order clothing found nowhere else. Every piece is an original work, created in-house and produced specifically for you after your order is placed.
In addition to our shop, we maintain a separate content section featuring a small curated selection of beauty and lifestyle recommendations. This content is entirely independent from our own products and brand.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
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INFORMATION WE COLLECT
Information You Provide
We may collect personal information that you voluntarily provide, including:
— Your name and email address when you contact us
— Information submitted through forms or newsletter sign-ups
Providing this information is always optional.
Information Collected When You Place an Order
When you place an order, we collect the information necessary to process and deliver it, including your name, shipping address, and email address. This information is used solely for order fulfilment and communication related to your purchase.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
— IP address
— Browser type and device information
— Pages visited and time spent on the website
— Referring websites or links
— Date and time of your visit
This information is used to understand how visitors use the website and to improve the overall experience.
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COOKIES & TRACKING TECHNOLOGIES
Like most websites, Cotton Sky Lab may use cookies and similar technologies to remember your preferences, understand how visitors navigate the site, and improve website performance and functionality.
You can disable cookies through your browser settings at any time. Some parts of the website may not function correctly without cookies.
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ANALYTICS
We may use third-party analytics services to understand how visitors interact with our website. These services may collect general information such as pages viewed, time on site, device type, and approximate location. This data is used solely to improve our website and is never sold or shared for marketing purposes.
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AFFILIATE LINKS & THIRD-PARTY WEBSITES
Some pages on this website contain affiliate links. If you click a link and make a purchase through a third-party retailer, we may earn a small commission at no additional cost to you.
When you leave our website, the privacy policy of the destination website applies. We are not responsible for the privacy practices of third-party sites.
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HOW WE USE YOUR INFORMATION
Information collected on this website may be used to:
— Respond to your messages and inquiries
— Process, fulfill, and deliver your orders
— Send order confirmations and shipping updates
— Improve website content and performance
— Maintain website security
Cotton Sky Lab does not sell, rent, or trade your personal information to any third party.
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SHARING OF INFORMATION
We may share your information with trusted service providers who assist in operating this website and fulfilling orders. These providers are only given the information necessary to perform their specific function and are contractually prohibited from using it for any other purpose.
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DATA SECURITY
We take reasonable steps to protect your personal information. Our website is secured with SSL encryption. We cannot, however, guarantee absolute security as no method of transmission over the internet is completely secure.
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PAYMENT INFORMATION
All payments on Cotton Sky Lab are processed securely through PayPal. We do not collect, receive, or store any payment card details. All payment data is handled exclusively by PayPal in accordance with their own privacy and security standards.
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YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
— Access the personal information we hold about you
— Request correction or deletion of your information
— Withdraw consent for certain data processing
European Users (GDPR): If you are located in the European Economic Area, you have additional rights including the right to data portability and the right to lodge a complaint with your local data protection authority.
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CHILDREN'S PRIVACY
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us immediately and we will take steps to remove it.
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UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
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CONTACT
We aim to respond within 1–3 business days.